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TrustDeck

Documentation

Getting your first
room running.

A short walkthrough of the core flow — from creating a workspace to inviting counterparties, sharing documents, and tracking diligence. For anything not covered here, a person on the team is one message away.

The walkthrough

Eight steps from sign-up
to an active room.

  1. Create your workspace

    Sign up with your work email and your workspace is created automatically. A short three-step setup captures your industry, team size, and primary use case — then you land on your dashboard.

  2. Create a room

    A room is one deal, raise, or audit engagement — the container for its documents, counterparties, diligence, and Q&A. Give it a name and, optionally, a deal type. Each room is fully isolated from every other.

  3. Set the security posture first

    Before inviting anyone, decide whether the room is gated behind an NDA and whether documents are watermarked. Internal members are covered by your workspace terms and skip the NDA; external counterparties accept it before they see a single document.

  4. Invite your team and counterparties

    Add internal members by email — they join your workspace with a role. Invite external counterparties with a single-use, NDA-gated magic link: no password to share, no shared logins, and access you can revoke or time-limit at any point.

  5. Organise and share documents

    Create folders, upload files, and keep a full version history. PDFs open in an in-browser viewer carrying a per-viewer watermark — the reader's email, IP address, and a timestamp on every page — stamped on the server before the file reaches the browser.

  6. Run structured diligence

    Apply a diligence checklist to the room — IFC Performance Standards, Equator Principles 4, the REIPPPP submission structure, or one you build yourself. Assign items to your team or advisers, set due dates, and track each item from pending through to approved.

  7. Manage Q&A in one place

    Counterparties raise questions against specific documents. Route them to the right reviewer by stream or priority, thread the discussion as deep as it needs to go, and triage at a glance with open / answered / closed status.

  8. Keep a complete record

    Every view, download, permission change, invitation, and NDA acceptance is written to an immutable audit log. Export the whole room as a ZIP with a checksum manifest, or the audit log as CSV, whenever you need to.

Ask your documents a question

On Professional and above, AI document Q&A lets you ask a question in plain language and get an answer drawn only from that room's documents, with citations back to the source page — so you can trust where the answer came from.

Key concepts

The words you'll see,
and what they mean.

Workspace

Your account. It holds your members, your plan, and every room. Members and data never cross between workspaces.

Room

One deal, raise, or audit engagement — the container for documents, counterparties, diligence, and Q&A.

Member

Someone in your workspace, with a role — owner, admin, member, or viewer — that sets what they can do.

External counterparty

An investor, lender, or adviser invited to a single room by magic link and gated behind your NDA. They never become a workspace member.

Diligence template

A reusable checklist of sections and items. Apply it to a room to materialise an editable, assignable workspace of folders and tasks.

Audit log

The append-only record of everything that happens in your workspace. It cannot be edited or deleted — by design, at the database level.

Ready to set up your first room?

Start free and follow the steps above — you can have an active room with documents inside in a few minutes.